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Privacy Policy

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🔒 Privacy Policy for Architex Online.ie

 

Effective Date: 01/01/2025

This Privacy Policy explains how Architex Online (referred to as "we," "us," or "our") collects, uses, discloses, and safeguards personal data when you interact with our practice, engage our architectural services, or visit our website (if applicable).

 

1. The Data We Collect and Why We Collect It

 

We collect and process personal data that is strictly relevant to providing our architectural and design services. This data falls into the following categories:

Data CategoryExamples of Data CollectedPurpose of ProcessingLawful Basis (e.g., GDPR)

Client/Contact DataName, address, phone number, email address, job title.To respond to inquiries, prepare fee proposals, and manage client communication.Performance of a Contract / Legitimate Interest

Project & Property DataSite address, property deeds, survey data, existing drawings, planning history, land ownership details, and potentially photographs/videos of the property.To carry out professional services, obtain planning permission, and produce accurate technical documents.Performance of a Contract / Legal Obligation

Financial DataBilling address, payment history, bank details (for payments/refunds).For invoicing, payment processing, and accounting.Performance of a Contract / Legal Obligation

Website Usage DataIP address, browser type, pages visited, and time spent on our website.To monitor website traffic, improve user experience, and analyze marketing effectiveness.Legitimate Interest / Consent (for non-essential cookies)

 

2. How We Collect Your Personal Data

 

We obtain personal data through the following methods:

  • Direct Interaction: When you fill out an online contact form, email us, call us, or meet with us to discuss a potential project.

  • Third Parties/Public Sources: We may obtain property details and publicly available planning information from local authorities, land registries, or external consultants (e.g., surveyors, structural engineers) as required for your project.

  • Automated Technologies (Website): Through the use of cookies and similar technologies when you visit our website.

 

3. Disclosure of Your Personal Data

 

We will only share your personal data with third parties where necessary for the delivery of our services or when legally required. This may include:

  • Project Consultants: Structural engineers, mechanical and electrical engineers, quantity surveyors, landscape architects, and planning consultants.

  • Regulatory Authorities: Local planning and building control departments for the purpose of submitting planning and building regulation applications.

  • Contractors and Suppliers: To facilitate the bidding process or the delivery of materials and construction services for your project.

  • Professional Advisers: Lawyers, accountants, and insurers where necessary to manage our business and comply with legal obligations.

We only share the minimum personal data required for the specific purpose and ensure that all third parties are subject to appropriate confidentiality and security obligations.

 

4. Data Security

 

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. Access to your personal data is limited to employees, agents, contractors, and other third parties who have a business need to know.

 

5. Data Retention

 

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Due to professional liability and regulatory requirements, project data, including drawings that contain personal and property information, are typically retained for the duration of the liability period, which is often [Specify Years, e.g., 6 or 12 years] from the date of practical completion.

 

6. Your Legal Rights

 

Depending on your location and the applicable data protection laws, you may have the right to:

  • Request access to your personal data (commonly known as a "subject access request").

  • Request correction of the personal data that we hold about you.

  • Request erasure of your personal data (the "right to be forgotten") under certain circumstances.

  • Object to processing of your personal data where we are relying on a legitimate interest.

  • Request restriction of processing of your personal data.

  • Request the transfer of your personal data to another party.

  • Withdraw consent at any time where we are relying on consent to process your personal data.

 

7. Changes to the Privacy Policy

 

We reserve the right to update this Privacy Policy at any time. We will post the updated version on our website with a new effective date.

 

8. Project Portfolio and Marketing Use

 

As part of our standard practice, we reserve the right to photograph, document, and utilize visual representations of completed projects for the purpose of showcasing our work.

  • Public Use of Imagery: This includes, but is not limited to, displaying professional photographs, drawings, or models of the finished project on our website, social media channels, printed brochures, or in awards submissions.

  • Anonymity & Confidentiality: We will never disclose the client’s name, specific private contact details, or financial terms alongside project imagery without your explicit, written consent. We take all reasonable steps to ensure that publicly used imagery does not reveal sensitive or confidential information (e.g., proprietary business processes, internal layouts not visible from the exterior).

  • Opt-Out: If you have privacy or security concerns regarding the public display of your project, you must inform us in writing at the commencement of the project. We will work with you to implement appropriate measures (such as delaying publication or limiting the scope of imagery used).

 

9. Contact Information and Complaints

 

If you have any questions about this Privacy Policy or our data practices, or if you wish to exercise any of your legal rights, please contact us:

  • Name: [Data Protection Practice Manager]

  • Address: Unit 17 Sprinfort Business Park Nenagh, Co Tipperary

  • Email: Info@ArchirexOnline.ie

 

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